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Josie Mary

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Knitted Cat Toy
£8.00

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Craft Fairs & Events
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FAQ

How do I pay for goods on this website?
I accept payment using any Debit or Credit card via the trusted worldwide payment processor, PayPal. I never get to know your card details, as these are stored securely on the PayPal server.

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Do I need to sign up for a PayPal account before I can begin shopping with you?
No. A PayPal account is highly desirable in any case, but it is not a prequisite to you paying for goods.

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How much is Postage, Packing and Shipping?
If you are a U.K customer packing and shipping by Royal Mail First Class post are included in the price. Overseas customers should contact us for prices.

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How long do goods take to arrive?
As my products are handmade to order please allow up to 14 days for delivery. For large orders eg. weddings, please allow up to 21 days for delivery. If you require an item sooner, please let me know and I will do everything I can to accomodate you.

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Which countries do you ship to?
I am currently only able to offer online purchases to U.K customers. However, I will ship to most countries. Please contact me for overseas pricing/shipping information.

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Which currencies do you accept?
Currently I only accept payment in British Pounds if you are shopping online at www.josiemary.co.uk. Overseas customers should contact me if you need to pay in your local currency.

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I am not resident in the U.K, but want to buy gifts for someone who is living in the U.K as a present. Can I do this?
If you are resident outside of the United Kingdom, but wish to purchase my products for someone resident in the U.K, you may do so by giving the address of the recipient in the registration form, before you proceed to PayPal to make your payment. Please note that you will be required to pay for your order in British Pounds only.

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I've ordered enough items to qualify for a discount. Why isn't my discount showing in my shopping basket?
If you are buying in bulk your discount will appear at the final checkout stage, on the page after you have selected PayPal as your payment method. This is the final stage before being transferred to the PayPal secure server for processing, and the discounted price will be shown on their payment page.

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I am having problems using the website. Who should I contact?
If you are experiencing technical problems on my website, please contact the webmaster via email at webmaster@josiemary.co.uk. Your email will be dealt with quickly and efficiently.

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Do I need to have cookies enabled to shop here?
Allowing the usage of cookies is highly desirable, as this will make shopping at Josie Mary much quicker and easier. Cookies are small text files which are stored on your computer, and are completely harmless. Please read our Privacy Policy if you have any concerns about enabling cookies.

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Do you have a shop I can visit?
I do not have a shop but if you are local to Devon, I'm often to be found at Craft Fairs and Events throughout the area, where you may purchase a selection of my products in person. If you would like to order any particular item for collection, just contact me in advance. Click here for upcoming events and information.

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